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AKaldenberg · 2023-05-31 08:09 AM

Hi! We have multiple call queues set up with a department voicemail set under the Overflow setting, however when transferring directly to that department's voicemail we get the default system message. I presume there is a setting that we are not seei...

AKaldenberg · 2023-06-13 12:39 AM

Hi!We have it set up to Leave Voicemail to Current Extension under the Overflow and Closed hours sections, and when a call is missed or is after hours/holiday it seems to work just fine. When transferring directly to the department queue's voicemail ...

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