About 32Tel

32Tel · 2021-08-31 08:35 PM

Hi Folks,This issue appeared recently but not sure exactly when.While I am testing Zoom phone with BYOC, I am having this issue where sometime incoming call from PSTN is not arrived at zoom client on windows10, but is arrived at zoom client on iPhone...

32Tel · 2021-09-07 04:35 PM

Hi Aaron, Thanks for your comments and advice.Here are the answer.When you place these calls and do not answer them, do they go to voicemail?> No.Do you have any issues with point-to-point (Zoom Phone to Zoom Phone) calls using the same DID?>No. P2P ...

32Tel · 2021-09-07 04:21 PM

Hi studyaid,Thanks for your comment. I am not using a call queue but my account was a member of shared line. The issue still exists even I remove my account from the shared line.

32Tel · 2021-09-01 06:37 PM

The issue is still existing unfortunately.

32Tel · 2021-09-01 06:32 PM

Hello GT1!Thanks for your advice. I confirmed both client's version are the version, 5.7.6. The Client on iPhone is 5.7.6 (1056), one on Windows is 5.7.6 (1055). After that I found the latest version for Windows is 5.7.7 (1105), so will try the same ...

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Incoming call from PSTN is sometime not arrived at Zoom client on Windows

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Re: Incoming call from PSTN is sometime not arrived at Zoom client on Windows

Re: Incoming call from PSTN is sometime not arrived at Zoom client on Windows

Re: Incoming call from PSTN is sometime not arrived at Zoom client on Windows

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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Incoming call from PSTN is sometime not arrived at Zoom client on Windows

Re: Incoming call from PSTN is sometime not arrived at Zoom client on Windows

Re: Incoming call from PSTN is sometime not arrived at Zoom client on Windows

Re: Incoming call from PSTN is sometime not arrived at Zoom client on Windows

Re: Incoming call from PSTN is sometime not arrived at Zoom client on Windows