About DonnyGarnett

DonnyGarnett · 2024-12-12 11:52 AM

Had a weird thing happen today. Did a codec swap from a mac to a pc and when reconfigured everything works with exception of one Neatpad that when I try various activations methods the Neatpad will sign in for a second then prompt a wrong account typ...

DonnyGarnett · 2024-12-13 12:44 AM

As did we. We had a mix of ipad/android instances but we were also running all said rooms on Mac Mini pre intell. The issue only occurred when moving to windows 11 machines. We usually would not care using all dedicated devices for ZRs but some of ou...

DonnyGarnett · 2024-12-13 12:28 AM

Update. So I was able to resolve the issue somewhat. The zr will not allow the iPad and neatpad to both be controllers simultaneously. I ended up pairing the neat pad as a controll and using the iPad as a scheduler. I am however able to pair addition...

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Neatpad controller pairing issue. "Wrong account type"

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