HollyR
Newcomer
Newcomer
since ‎2023-03-27
‎2023-03-27

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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Hi there, Does anyone have any suggestions on how to get customer support here? For a week and a half I've been trying to downgrade my account. When I finally connected with a support person at day 6, she overcharged me by $200. I emailed her to let ...