About jencolrn

jencolrn · 2023-03-08 07:57 AM

Good Morning,We adjusted our Admin screen sharing settings yesterday to lock the below screen sharing settings. This morning, a handful of our users in the account are consistently receiving a pop-up message that they are restricted from screen shari...

jencolrn · 2023-03-08 02:16 PM

Update: Did a live chat with Zoom support. Apparently, if we turn off screensharing at the admin level, the pop-up will occur for all meetings, once a guest joins. We quickly learned it was impacting all of our clinicians 

jencolrn · 2023-03-08 08:31 AM

Hi Frank_TB,Yes, that would be my guess, as well. Unsure if they can really change it back, now that we've locked it...I might have them try.Thanks!

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Some users in our account receiving 'You are restricted from screen sharing in this meeting'

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Some users in our account receiving 'You are restricted from screen sharing in this meeting'

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Re: Some users in our account receiving 'You are restricted from screen sharing in this meeting'