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lapreanva · 2023-01-25 04:09 PM

Hello,I'm an Administrator on an Enterprise account. Many of our Licensed users are experiencing the 40 minute limit on meetings. After reviewing their ZOOM profiles to verify their user types, their user types are still set to Licensed oppose to Bas...

lapreanva · 2023-12-26 07:40 AM

Hi Noam, the latest Zoom software update should resolve the issue. Try uninstalling Zoom from your device completely, then reinstall using the most up to date version. Be sure to restart your computer before reinstalling the newest version.

lapreanva · 2023-03-02 08:34 AM

Thanks Carla, appreciate the update !

lapreanva · 2023-02-01 07:51 AM

According to my most recent interaction with Zoom support, this is likely caused by the Outlook plugin storing old information about an account and not syncing with the enterprise account. Their recommending switching to using the Outlook Add-in, rat...

lapreanva · 2023-01-26 04:36 PM

Yes, the License was still assigned to the user. So far, it's happened to 3 users within the last month. The 1st user reporting the incident, I contacted support. Support needed more information from the user to make a proper assessment. The user onl...

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40 minute limit on meetings for Licensed users

Re: 40 minute limit on meetings for Licensed users

Re: 40 minute limit on meetings for Licensed users

Re: 40 minute limit on meetings for Licensed users

Re: 40 minute limit on meetings for Licensed users

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User Statistics

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40 minute limit on meetings for Licensed users

Re: 40 minute limit on meetings for Licensed users

Re: 40 minute limit on meetings for Licensed users

Re: 40 minute limit on meetings for Licensed users

Re: 40 minute limit on meetings for Licensed users