since ‎2022-11-11

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  • 6 Posts
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Hello. When an incoming call comes in, it takes the focus. This is frustrating for our customer support reps as they are in the middle of typing notes and the focus is taken away as they type. Is there a way to have the call still appearing, but not ...
Hello. I am wondering if as an admin, if there is any way to override and disable some of the user settings. More specifically the 'Change my status to "Away" when inactive for __ minutes' setting? We would like everyone to have this set to 5 mins. W...
Hello. We have the following situation: We have a call queue set up of our receptionist phone. Most of the time our receptionist is the only person logged into this queue answering calls. I would like to set it up so that when the receptionist is out...
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