amyfeit
Participant
Participant
since ‎2022-11-11
‎2024-09-09

User Statistics

  • 11 Posts
  • 1 Solutions
  • 2 Likes given
  • 6 Likes received
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User Activity

Manually Changing Status

2024-08-27 06:41 AM
I have noticed that when I manually change my status to inactive and then back to active, that it then does not go back to changing my status to away when I am inactive after the allotted amount of time. Nor does it change to show when I am in calend...

Minimize Zoom Assistant While on a Call

2023-12-08 12:08 AM
Wondering if there is a way to minimize the Zoom Assistant while you are on a call. We have it docked so that it collapses when off a call, but would like an option to get it out of the way while on a call too.

How to Stop Zoom Phone Call From Taking Focus

2023-09-20 01:29 PM
Hello. When an incoming call comes in, it takes the focus. This is frustrating for our customer support reps as they are in the middle of typing notes and the focus is taken away as they type. Is there a way to have the call still appearing, but not ...

Admin Override Personal Settings

2023-05-31 10:35 AM
Hello. I am wondering if as an admin, if there is any way to override and disable some of the user settings. More specifically the 'Change my status to "Away" when inactive for __ minutes' setting? We would like everyone to have this set to 5 mins. W...

Call Queue Primary User and Backups

2022-11-11 07:35 AM
Hello. We have the following situation: We have a call queue set up of our receptionist phone. Most of the time our receptionist is the only person logged into this queue answering calls. I would like to set it up so that when the receptionist is out...
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