afeit
Participant
Participant
since ‎2022-11-11
‎2025-06-19

User Statistics

  • 21 Posts
  • 1 Solutions
  • 4 Likes given
  • 8 Likes received

User Activity

Until recently, when we would elevate a voice call to a meeting, the voice call would stay connected. Now, the only option is for the end user to use their computer/meeting audio. Has anyone else experienced this? How can I revert it back so that the...
We have a voice queue and an email queue. When in the wrap up status for the email queue, agents are being fed new engagements. Is this how it is supposed to work? Is there a way to set it up so that they are not receiving new engagements until that ...
We have just licensed ZCC and do quite a bit of outbound calling. We use Windows machines and cannot get the click to call to default to calling via ZCC rather than Zoom phone. Can anyone tell me exactly which registry item needs to be changed to han...
I have noticed that when I manually change my status to inactive and then back to active, that it then does not go back to changing my status to away when I am inactive after the allotted amount of time. Nor does it change to show when I am in calend...
Wondering if there is a way to minimize the Zoom Assistant while you are on a call. We have it docked so that it collapses when off a call, but would like an option to get it out of the way while on a call too.
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