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bgentner · 2022-11-08 07:11 AM

Hi there! We have a couple of spots where we have deployed a ZR without a controller - just use a wireless mouse / KB to navigate. It worked fine since installation but yesterday both rooms have stopped working and are prompting 'Tap Controller to St...

bgentner · 2022-11-15 12:48 AM

I was able to find a solution - you have to trick the room into thinking that it is a touch-enabled space. This worked immediately. Exit the Zoom Room Application on your Windows Zoom RoomNavigate to %appdata%/Roaming/ZoomRooms/data (written out the ...

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