About dt42c

dt42c · 2022-10-03 05:59 AM

My account has been linked to our organization account, and should have Pro status, but it still is Basic and has 40-minute limitation for hosting calls. Please advise how to resolve this.

dt42c · 2023-03-10 07:27 AM

FWIW, my org admin eventually fixed the issue.It seems that they initially missed something, and were able to fix it.Bottom line, you should reach out to you org admin.

dt42c · 2022-10-03 06:22 AM

Thank you for your response chrismenard7. When I login to Zoom.US it says that my account is Basic.At the same time, if I choose my Account Profile from ,the menu on the left, I can see this:Account Type Pro (Named Host)And also the information about...

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Zoom account linked to organization with Pro org account, but still remains Basic

Re: Zoom account linked to organization with Pro org account, but still remains Basic

Re: Zoom account linked to organization with Pro org account, but still remains Basic

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Zoom account linked to organization with Pro org account, but still remains Basic

Re: Zoom account linked to organization with Pro org account, but still remains Basic

Re: Zoom account linked to organization with Pro org account, but still remains Basic