About anas_tabassum

anas_tabassum · 2022-08-30 10:58 PM

Hey there, two days ago I was trying to bought zoom yearly subscription but accidentally I bought whiteboard yearly subscription now I want to cancel and get refund so I can bought the one which I wanted to so what is the refund process?

anas_tabassum · 2022-08-29 07:27 AM

I just purchased zoom yearly subscription but on my account it still shows account type basic and even meeting is ending after 40 minutes and I also went in user management and tried to change my account type from basic to licensed but cannot even cl...

anas_tabassum · 2022-08-31 11:48 AM

I already tried to reach them but its pretty long there is no response 

anas_tabassum · 2022-08-30 03:03 AM

But I only hace one account which I have used as email while purchasing but still its not allowing me to shift my account from basic to licensed in user management:(

anas_tabassum · 2022-08-29 10:17 PM

Please let me know is your issue resolved because I am also stuck in this problem

anas_tabassum · 2022-08-29 10:16 PM

Please let me know is your issue resolved because I am also stuck in this problem 

anas_tabassum · 2022-08-29 11:26 AM

Also there is a small popup message at the top which says " To add licensed users to you account, please purchase more licences " and I dont know which licences it is talking about beacuse I jave already purchased yearly subscription

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Purchased wrong subscription

Zoom yearly subscription

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Re: My account is still basic after I've paid to upgrade

Re: My account is still basic after I've paid to upgrade

Re: Zoom yearly subscription

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Purchased wrong subscription

Zoom yearly subscription

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Re: My account is still basic after I've paid to upgrade

Re: My account is still basic after I've paid to upgrade

Re: My account is still basic after I've paid to upgrade

Re: Zoom yearly subscription