About at_brown

at_brown · 2022-07-18 11:35 AM

We have a business account, I'm looking to enable the automated captioning/live transcription option for an upcoming meeting, but it is not listed as an option in our settings. I only have the option for manual captions.If I log into a personal, unaf...

at_brown · 2022-10-07 03:34 AM

Just in the last 2 weeks I have started receiving an alert when using zoom to meet with clients that they have enabled closed captioning, and the option to use it has appeared on my end as well (though I've not used it). I don't know if it's there fo...

at_brown · 2022-07-25 09:45 PM

An update in case anyone else tries to get this question answered (& maybe a little venting). TLDR: No automated captions for accounts that are HIPAA compliant. After a week of back and forth with support they finally decided that the feature is not ...

at_brown · 2022-07-18 12:00 AM

Thanks, Ray,I actually went through those support articles looking for an answer before asking. I am an admin (I had them make me one so I could troubleshoot this), so have access to all the settings.I attached screen shots of my settings - both at t...

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Live Transcription (automated captioning) not an option on Business Accounts?

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Re: Live Transcription (automated captioning) not an option on Business Accounts?

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Live Transcription (automated captioning) not an option on Business Accounts?

Re: Live Transcription (automated captioning) not an option on Business Accounts?

Re: Live Transcription (automated captioning) not an option on Business Accounts?

Re: Live Transcription (automated captioning) not an option on Business Accounts?