Airel
Listener
since ‎2022-06-25
‎2022-06-25

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Call Queue OPT-OUT Elapsed Time Report

2022-06-25 12:40 AM
I am managing a group of 8 people who take phone calls. I have the power pack add on added to my license to see the real-time calls waiting, handling time, members available and etc. Whenever someone has to take their lunch/break, they have to "opt-o...
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