About Russell

Russell · 2022-03-25 02:24 PM

Hi Ashishprusty: My mistake on reading the specifications on our support page incorrectly. However, It does show 3rd generation processor for the image only virtual background without a green screen.

Russell · 2022-03-23 07:23 AM

Hi @ashishprusty After reviewing the specifications of your processor it shows to be a 2nd generation core I5. For virtual backgrounds without a green screen, we require a 6th generation i5, i7, or i9. Here is a link to a support article with more de...

Russell · 2022-01-20 06:19 AM

Hi @aadesh, thank you for providing your computer specification. The i3-4130 you have is a 4th generation processor (https://ark.intel.com/content/www/us/en/ark/products/77480/intel-core-i34130-processor-3m-cache-3-40-ghz.html) and we require a 5th g...

Russell · 2022-01-18 06:58 AM

Hi @aadesh, thank you for your contribution to the Zoom community! Would you please provide your systems hardware and OS specifications and Zoom Desktop Client version? Also, if you are using a green screen or not. Thank you for providing this inform...

Russell · 2022-01-12 11:59 AM

Hi Jen4340, Please share the youtube link and I will take a look at it.

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