About RRogers

RRogers · 2022-04-27 10:29 AM

I've searched everywhere for a solution and nothing has worked. My time zone and time are correct, a ringtone is set, I'm showing as available, yet still I'm missing calls. I have my headphones on so that's where I'd prefer calls to ring but even ext...

RRogers · 2022-04-29 08:55 AM

Thank you so much for all your help. I finally found the problem. The system sound setting for speaker/headphones was disabled so zoom didn't supply ringer options as ChrisO shows in his reply. Once this is enabled the rest appeared and now works. Ag...

RRogers · 2022-04-29 08:51 AM

I finally got there! My co-workers are back in office and looking at their settings I could see I was missing that option and the ringer settings below it. I found the speaker/headset settings in my system tray and enabled it and it finally worked! S...

RRogers · 2022-04-29 08:25 AM

In my profile it describes my plan as the BASIC. But I can place and receive calls externally including internationally. Yes, I can set my caller ID as you pictured for either my assigned phone number or the company number. I'm beginning to suspect t...

RRogers · 2022-04-29 08:14 AM

Hi Chris,Thank you for your reply. I am but this is not occurring during meetings. I have it set not to ring while in meetings. It's outside of meetings that's the problem. Also, in my company we don't have desk phones, just Zoom.

RRogers · 2022-04-28 06:06 AM

Hi NRidge, thank you so much for the quick reply. Our offices only use Zoom so I believe we have subscribed to a calling plan. I cannot tell you the plan (this week everyone is out of town who would know), but it would be large enough for 200+ people...

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