Zoom Community

I had this issue for a long time. I noticed that it only happened while I was using a Bluetooth headset. I updated the firmware on my Jabra headset and the issue has stopped for me.

Hey @CarlaA - Yes I have, multiple times. I've tried every troubleshooting tip that I can find. Its at the point now where I just can't use my video when calling clients because it looks so unprofessional to have terrible video quality.

The exact same issue here. I've tried all the troubleshooting steps I can find. None of them have fixed it.

I am having the same issue. Zoom was fine for months and then a week ago this started. I happens with the integrated camera AND an external camera. All other applications like Skype, and Teams are fine. I have tried the unchecked the "original ratio"...