I had this issue for a long time. I noticed that it only happened while
I was using a Bluetooth headset. I updated the firmware on my Jabra
headset and the issue has stopped for me.
Hey @CarlaA - Yes I have, multiple times. I've tried every
troubleshooting tip that I can find. Its at the point now where I just
can't use my video when calling clients because it looks so
unprofessional to have terrible video quality.
I am having the same issue. Zoom was fine for months and then a week ago
this started. I happens with the integrated camera AND an external
camera. All other applications like Skype, and Teams are fine. I have
tried the unchecked the "original ratio"...