About kgallagher

kgallagher · 2023-03-10 09:11 AM

@abrahamalbertn If your account has not purchased any recording add-on then your account will not be able to make additional cloud recordings until the account is under its limit. If the account has purchased an add-on and exceeds that limit then ove...

kgallagher · 2023-01-20 09:50 AM

@daymon33 If you are under your storage allotment nothing will happen to your recordings. You can see your current storage with respect to your allotment in the recording management page and cloud recording report. See https://support.zoom.us/hc/en-u...

kgallagher · 2023-01-12 09:24 AM

@Raho_G none of your old recordings will be affected. You will not be able to generate new cloud recordings however you will have full access to your existing cloud recordings. For tips on managing your limit you can refer to this article: https://su...

kgallagher · 2023-01-12 09:22 AM

@Raz123 here is an article with our recommendations for managing your storage limit: https://support.zoom.us/hc/en-us/articles/7627873724685-Managing-cloud-recording-usage-limits

kgallagher · 2023-01-11 07:27 AM

Hi @PeterH you will not lose any of your recordings. You will have full access to your existing recordings you will just be prevented from creating more cloud recordings until you purchase additional cloud storage or delete existing recordings.

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