About janzaldua

janzaldua · 2022-03-01 11:42 AM

hello. many people in our organization are having issues with the zoom add-in not properly showing up. some fixes are:restarting outlookswitching from 'new outlook' back to 'classic', and back to 'new outlook' againuninstalling the app and re-install...

janzaldua · 2022-02-24 05:04 PM

Hello. Whenever I get a direct message on Zoom chat, I do not get a notification sound. Although in my Zoom > Preferences > Chat > Play sound when I receive a new message (is checked). Does this setting only apply to brand new messages from brand new...

janzaldua · 2022-11-29 08:32 AM

Same issue here as well. Here's what I tried with the user.- Uninstalled App and wiped Cache- Reinstalled directly from Zoom website User is on macOS 12.6.1 and Zoom 5.12.9

janzaldua · 2022-06-02 08:20 AM

I will need to test it further, but I think it is still an issue. I will let you know over the next day or two

janzaldua · 2022-03-01 02:30 PM

That's the thing, it doesn't appear there either. I assume the ribbon also included the "add an event" ribbon as well.

janzaldua · 2022-03-01 02:00 PM

Yes, I think the main issue is that it will not appear on the ribbon. And if the add-in is enabled, but it is not appearing on the ribbon, is there somewhere else it can appear?

janzaldua · 2022-03-01 01:15 PM

Hey there, thanks for the reply. I forgot to mention, this happens only for our MAC users. Is the add-in supposed to show up on webmail as well as the desktop client? Just wanted to verify that, as we are using O365. I also found an article here: htt...

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Zoom outlook add-in doesnt show up in 'new outlook'

Chat notification sound does not work when messaged

Re: Slow to load

Re: Chat notification sound does not work when messaged

Re: Zoom outlook add-in doesnt show up in 'new outlook'

Re: Zoom outlook add-in doesnt show up in 'new outlook'

Re: Zoom outlook add-in doesnt show up in 'new outlook'

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Zoom outlook add-in doesnt show up in 'new outlook'

Chat notification sound does not work when messaged

Re: Slow to load

Re: Chat notification sound does not work when messaged

Re: Zoom outlook add-in doesnt show up in 'new outlook'

Re: Zoom outlook add-in doesnt show up in 'new outlook'

Re: Zoom outlook add-in doesnt show up in 'new outlook'