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ecrowell · 2022-03-29 12:06 AM

I was in a zoom meeting using interpretation and the "mute original audio" feature. At one point, I could tell that someone had said something because others were responding to them, but I could not hear them. I have encountered this before when usin...

ecrowell · 2022-02-15 10:33 AM

I am an interpreter and I have a non-English speaker who cannot get the interpretation feature to appear on his system. For reference, I have confirmed that he is using the app on his smartphone (not the browser) and that it is the most recent versio...

ecrowell · 2022-03-29 11:58 AM

For others who experience this issue, we finally figured out what was going on. The person in question was holding his phone sideways (in landscape mode, not portrait mode), and when he did that, it hid some of the options on the menu. When he turned...

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Unable to hear participant using interpretation & mute original audio

Problem accessing interpretation

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