CristinaF
Newcomer
Newcomer
since ‎2022-01-11
‎2025-10-31

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User Activity

Zoom Contact Center Inbox and interacting with voicemails

2025-10-31 07:50 AM
We were under the impression that we would be able to interact with voicemails left by first-time callers. The guidance we received was that the voicemail would appear in the ZCC and in addition to being able to assign, delete, download, and resolve,...