About kimliu

kimliu · 2021-11-17 03:40 PM

I've been trying to download the smart virtual background package that's required to use virtual backgrounds in Zoom but keep getting the error "Download failed. Please try again." Anyone have any insight as to why this might be the case? Thank you!

kimliu · 2021-11-19 10:55 AM

I'm using a 13 in MacBook Pro from 2017 running Mac Big Sur, and my Zoom version is Version: 5.8.4 (2421). I also did a factory reset on my Mac and messed with some internal files before to try to install Bootcamp..I don't know if that might have aff...

kimliu · 2021-11-18 05:24 PM

Hey Alexis, Thanks for getting back! Yes, I am. So far I tried:-updating Zoom-checking my system requirementschecking Zoom permissions in system preferences-making sure 'virtual backgrounds' is enabled on Zoom-creating a new account-Googling my exact...

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Smart Virtual Background Package - download failed

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Re: Smart Virtual Background Package - download failed

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Smart Virtual Background Package - download failed

Re: Smart Virtual Background Package - download failed

Re: Smart Virtual Background Package - download failed