About katherineuk

katherineuk · 2021-08-17 06:03 AM

Hi there, I recorded an interview with a client yesterday but when I try and play it back, I get this error message: The media playback was aborted due to a corruption problem or because the media used features your browser did not support. And when ...

katherineuk · 2021-08-17 08:40 AM

Thank you. Yes, I tried another browser and it doesn't work there either. It's a Cloud recording yes. I'm a bit confused about how to contact Zoom support! But I'll have a look around. Is that a phone call? I can't see an easy way to contact them. Th...

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Can't view recorded video - can only hear audio

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