About SusieB

SusieB · 2021-10-01 12:17 AM

I updated today to 5.8.0. I'm on a Mac. I do not have a green screen, and I see no option for a blurred background. Allegedly, it should be there. All the help info I've found only says something like "you need to update." Yeah. It's updated. So what...

SusieB · 2021-10-01 02:20 PM

Uninstalled and reinstalled, and that didn't resolve it. So there's probably some little thing somewhere that I'm not finding that Zoom doesn't like. Meanwhile, I have a different basic account on a PC at work, and there's no trouble with backgrounds...

SusieB · 2021-10-01 01:48 PM

I checked those to the extent possible. In some cases, I follow the directions to the point where I don't have a tab or something that they say you should have. Maybe that's a paid vs. free client thing.

SusieB · 2021-10-01 01:47 PM

Virtual background is toggled on there. I wonder if I just need to uninstall and reinstall the desktop app.

SusieB · 2021-10-01 01:24 PM

Thanks. It is not part of an organization, and it does meet those system requirements. This is why I'm stumped. It's probably one little thing I'm overlooking, and I'm at the point that I'm just not finding it on my own.

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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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no blur background even with updated Zoom on a Mac

Re: no blur background even with updated Zoom on a Mac

Re: no blur background even with updated Zoom on a Mac

Re: no blur background even with updated Zoom on a Mac

Re: no blur background even with updated Zoom on a Mac