About SeanGrove

SeanGrove · 2025-08-11 10:55 AM

Hello,We are currently using the Zoom CTI integration with Salesforce for our call center operations. After each call, a task is automatically created in Salesforce when the call is dispositioned, which is great. However, the task automatically pops ...

SeanGrove · 2025-09-04 09:52 AM

Just made the adjustment and the screen pop ceased. I would have never thought to look here, only under the Zoom settings inside Salesforce. Thank you so much!

SeanGrove · 2025-09-04 08:50 AM

No solution, Ive also been made aware that when using click to call from a listview it opens the lead or opportunity record, so it exacerbates the problem more. Hoping Zoom makes this optional through a setting but not sure where it would land in pri...

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Prevent Task from Auto-Opening After Call Disposition in Zoom CTI Integration with Salesforce

Re: Prevent Task from Auto-Opening After Call Disposition in Zoom CTI Integration with Salesforce

Re: Prevent Task from Auto-Opening After Call Disposition in Zoom CTI Integration with Salesforce

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Prevent Task from Auto-Opening After Call Disposition in Zoom CTI Integration with Salesforce

Re: Prevent Task from Auto-Opening After Call Disposition in Zoom CTI Integration with Salesforce

Re: Prevent Task from Auto-Opening After Call Disposition in Zoom CTI Integration with Salesforce