About dianagalstyan

dianagalstyan · 2022-05-12 07:47 AM

Hi there, Thank you for your questions. The issue is different, as @aimeecarr is referring to a local recording, and you are referring to a cloud recording. Has the co-worker been able to access the recording himself? He can follow the steps below to...

dianagalstyan · 2022-05-10 09:33 AM

Hi @aimeecarr ! I'm sorry to hear that. Where did you save the recording? Was it on an external hard drive? Usually it can happen when there is an issue with the hard drive, the recording may be lost. I recommend trying to find the file by going to t...

dianagalstyan · 2021-06-10 06:31 AM

Hi there!Currently, one of the Prerequisites for generating reports for registration and polling is to be a Pro, API Partner, Business or Education plan user and there is no option to get the reports retroactively. Hope it answers your question 

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Re: Recording File does not exist

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Re: Recording File does not exist

Re: Recording File does not exist

Re: Getting list of participants for past meeting as a free user