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Zoomtopia 2023 Frequently Asked Questions

Community Champion | Zoom Employee
Community Champion | Zoom Employee

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What is Zoomtopia?

Zoomtopia is the annual celebration of our customers, partners, and communities seeking to better understand the changing workplace, be inspired about the future, and enable hybrid teams worldwide with a safe and secure communications platform. Everything we do at Zoom - from developing features to building products to providing support - we do it for you, the ones using our communications solutions to make an impact on the world. Zoomtopia offers interactive and engaging sessions, education, experiences, and networking opportunities designed to provide YOU value and offer a glimpse into the future of communications. There’s also world-class entertainment and guest appearances because, well … you deserve that, too!



When & where is Zoomtopia 2023

Zoomtopia 2023 is a hybrid event. Content for North America runs on October 3-4, 2023. Join us in-person  at the San Jose Convention Center in San Jose, CA or experience the streamed content virtually from anywhere. Onsite space is limited and is expected to sell out, so sign up for to save the date on our registration launch! 


Virtual programming for APAC, EMEA, and Japan will be on Oct 4-5, 2023. Virtual attendees will access Zoomtopia through Zoom Events, our virtual event platform. More exciting events are coming soon for our global audience, so stay tuned.



Who should attend Zoomtopia and why?

Curious abot how AI will affect the way you work? Interested in hearing from the brightest minds in the industry about the future of work and your place in it? If so, you won’t want to miss Zoomtopia. This event offers you a unique opportunity to explore ideas and solutions around the changing workplace and discover how to empower today and tomorrow’s workforce.  If you are interested in receiving future communications regarding registration and Zoomtopia updates, please complete this form



What virtual event platform will Zoomtopia be hosted on? 

Zoomtopia will be hosted on Zoom Events, a virtual event platform for hosting single-session or  multi-day events. 



What is the cost to attend Zoomtopia?

Zoomtopia 2023 is a hybrid event. The exclusive in-person experience has a value of $1495, but will be sold at an early bird rate of $495 through June only. In-person will be hosted at the San Jose Convention Center in San Jose, California. More exciting details to come!


Our virtual offering is complementary and open to all attendees. Select sessions will be streamed to our virtual audience. 



Will live content be recorded and available after the event?

Yes, the company keynotes and select breakout sessions will be available for on-demand viewing. 



Is there an opportunity to sponsor at Zoomtopia?

Yes, we have various sponsorship packages available for Zoomtopia 2023. If you have an interest, please email here


What time zone will the event be in?

The programming for our North American audience will be in Pacific Time Zone. Zoomtopia will have regional agendas for our global customers. We have made considerations in scheduling our programming to serve the needs of our broad, globally-based audience as much as possible. More details on regional time zones coming soon. 



What languages will be supported at Zoomtopia?

Spanish and Brazilian Portuguese live interpretation will be available for North America programming during keynotes and select sessions. More details to come!



Do we have a mobile app for the event? 

For the in-person experience, our very own Zoom app will be featured as the onsite tool. Further information will be provided to onsite attendees closer to the event date. 



Who is Happy the Humpback Whale? 🐋

Happy the Humpback Whale is Zoomtopia’s mascot. Happy made her debut in 2018 at Zoomtopia’s “under the sea” event as a 30-foot sculpture hanging above the keynote stage. Since then, Happy has joined every Zoomtopia, no matter the theme. In 2019, Zoomtopia took Happy “out of this world” as she flew through outer space. In 2020, she took our virtual audience on a ride to the world of “epic environments.” In 2021, she appeared in various exhibits throughout our “Imaginarium,” and in 2022, she portal-jumped to “explore new dimensions!” Be sure to keep an eye out for Happy at every Zoomtopia. With a new theme comes a new place to spot Happy!



What is your cancellation policy if I am sick and cannot attend the in-person Zoomtopia event?

If you are sick and cannot attend Zoomtopia, we will miss you onsite! You will be able to cancel your registration via your profile created upon registration. Please note that you are responsible for canceling your hotel reservation and all hotel charges for your stay. Refer to hotel cancellation policies and dates assigned directly by the properties to avoid charges. Zoom is not responsible for any refunds or cancellation charges from the hotels.



I want to present at Zoomtopia. How can I get involved?

If you’re interested in speaking at Zoomtopia, please contact the Zoomtopia content team here



My question wasn’t addressed here. Who should I contact?

Please post a question or comment to the Zoomtopia Community page. The Zoomtopia team will be monitoring the posts and can answer any questions for the visibility of our entire community. 


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