Zoom Virtual Agent for Voice - Set an Appointment workflow.

[geoffknosher]

Healthcare User Group,

Please review the attached Zoom Clip if you want to see how Zoom Virtual Agent for Voice (ZVAV) can help automate workflows that your front office staff handle today.   This is not a replacement of your people; it is an extension of your Team.  It will free up your staff to handle the more sophisticated workflows and allow them more time to handle the situations that require deeper empathy.

In this demo I show how ZVAV can set an appointment; behind the scenes I am accessing a simple backend database that you could think of as your "system of record".  In healthcare that usually means interfacing with an EHR; we can do that with ZVAV!  For that matter; any system of record that has an API we can most likely access it and handle workflows like the one you will see below.

If what you see is worth a deeper discussion please reach out to your Zoom Account Executive and tell them you want more information on Zoom Virtual Agent for Voice.

https://zoom.us/clips/share/SI_uRnG9Rd6D3m6hqt_w-g

[Bri]

Wow, @geoffknosher! This was an EXCELLENT demo 👏. Thank you so much for sharing! This makes scheduling appointments so easy in such a short amount of time.