Zoom installation failed as error code 10003. | Community
Skip to main content
Newcomer
August 8, 2022
Question

Zoom installation failed as error code 10003.

  • August 8, 2022
  • 2 replies
  • 1 view

When i was run the ZoomInstallerFull.exe file. It shows Zoom installation failed. An error  occur with Error code 10003

    2 replies

    ChrisO
    Participant
    Participant
    August 8, 2022

    Hi sdeep-4674,

     

    What operating system are you trying to install the APP on?

     

    Newcomer
    September 18, 2022

    mac

    Newcomer
    October 27, 2022

    did you ever recv help. ? the replies here are bogus. I too (MacBook Pro M1 chip, updated to Ventura 13.0 yesterday), am having same problem, except I don't receive an error code number. I download the zoom install pkg, go through the process, but apple/Mac replies 'Failure to install, contact software company."

     

    Community Manager
    November 22, 2022

    Hey @Dee3 @ZM8 @sdeep_4674 suggest looking into the following steps if you're running into this issue. 

    1. Please go to Privacy & Security   —> full disk access —> Installer and then enable Privacy & Security   -> Files and Folders —> Installer—>Downloads folder.

     

     


     

    2. After enabling these options please retest installing the zoom desktop client app again.

     
    Note:
    If the installer is not seen on the above location, please add it manually from /System/Library/CoreServices/Installer.app)

     

    • The step is by going to the Go - Folder- key in the above location and then adding the installer once the option is listed.

     

     

    Let me know if that helps!