About SimonCao

SimonCao · 2024-04-25 08:05 AM

I installed zoom new vision 6.0.2, I face a problem, I start a new meeting, but I can’t see my participants video on my screen when I share my document, I need to stop sharing my documents and switch to Gallery view, I can see participants video. But...

SimonCao · 2024-04-29 11:36 AM

Hi Simon,Thank you for the information that you've sent, this is Charls from Zoom Technical Support.As per checking your issue was about side-by-side view on your iPad. This feature which allows to see the shared screen alongside with participants. P...

SimonCao · 2024-04-29 06:17 AM

After updating to newest version （zoom workplace ）5 days ago ，I face this problem, only see myself on screen when sharing documents, I ask zoom for help, but ……

SimonCao · 2024-04-28 09:54 PM

I have same problem, after updating to newest version 6.0.2, I am IPad user

SimonCao · 2024-04-28 09:18 PM

I have same problem after updating to newest version 6.0.2, I only see my video on screen, can’t see any participants video when sharing documents, This problem already affect the quality of my teaching , please zoom fix this problem. My device is IP...

SimonCao · 2024-04-27 09:23 PM

My device is IPad 10.9 8th generation, I still can’t see my students videos, that’s is terrible, who can tell me what happen? When do zoom fix it?

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