About BeateT

BeateT · 2023-03-29 05:39 AM

Hi, I'm struggeling with enabling captioning in meetings. As far as I can see, everything is set up correctly at admin level. I tested it with me, myself and I in a meeting. Participant-I was able to request captions which host-I accepted. Still no w...

BeateT · 2023-04-23 11:31 PM

Thanks, but it seems CC isn't available to us as we are one the on-prem solution. Have tried everything else / all of the above, so this seems to be the answer (and not the solution).

BeateT · 2023-04-18 12:59 AM

Neither did I, or more correctly: I didn't know there was a difference. Guess it's a necessity to have more control over the data of our users (employees and students in higher ed.).

BeateT · 2023-04-16 10:02 PM

Hi, FreddiSeems I finally figured this out: Closed captioning in Zoom is not supported on NORDUnet's on-premises Zoom service. If there is a need for it, the user creating the meeting and intending to use closed captioning can switch to "Licensed" an...

BeateT · 2023-03-30 12:49 AM

Version: 5.14.0 (13888)

BeateT · 2023-03-29 11:52 PM

Thank you. My toolbar says Live Transcript (not show captions). See pic.Also, Closed Captioning is marked as available under Accessability in the my profile settings.Tried it again with a colleague, and it's not working.Anything I might have missed?

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