About Ray_Harwood

Ray_Harwood · 2025-04-15 10:13 AM

Hey, everyone. I provide a 20-30 minute individual Presenter Consult to speakers in my Events. The Docs Template feature is great, allowing me to create a place to put a checklist of things to cover and take notes about each presenter. I have a small...

Ray_Harwood · 2024-12-05 08:58 AM

If you have a CUSTOM DOMAIN set up for your Zoom Events/Sessions license (see this), please check to see if it is working. Zoom engineers are troubleshooting a ticket I've entered about this error which causes ALL of my user-facing event pages (Hubs ...

Ray_Harwood · 2024-10-21 08:50 AM

UPDATEI've found out that the Custom Offer functionality is now Generally Available. Contact me if you want to know more.Original PostIn today’s (October 21, 2024) Zoom Events Release Notes, there are two items that indicate “New or enhanced features...

Ray_Harwood · 2024-04-25 11:07 PM

Are you a current or potential Zoom Events licensee looking for guidance and support? As the leading Zoom Community Champion in 2023, I've helped numerous Zoom Events users and made many friends among experienced Zoom Events producers ready to help y...

Ray_Harwood · 2024-04-22 11:26 PM

I’ve been looking for someone who can answer questions about Master/Sub-Accounts. I have a collection of associates — not employees, but other small business owners – who each has a Pro account, but collectively we would be 10 or more paid accounts, ...

Ray_Harwood · 2025-04-28 03:10 PM

@Valj100, yes. You must enable:

Ray_Harwood · 2025-04-28 10:29 AM

Hi, @Librarycat! Good to see you again. Hopefully you’ve seen this helpful document:https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314It may not directly answer all of your questions, but is the only definitive recording layout...

Ray_Harwood · 2025-04-21 06:03 PM

Hi, @k_palmer. I agree the Track feature could be beefed up a bit. I’ll check with some of my Zoom Events “insider” contacts and see if they agree. There’s no reason it couldn’t be handled like Speakers, allowing some “Featured Tracks” like Keynotes,...

Ray_Harwood · 2025-04-21 05:56 PM

Hey, @Eddie_DOR. It’s unfortunate that creating tightly-restricted Webinar access requires some specific settings which are that easy to figure out on your own. And more unfortunate that you can’t really guarantee rejection of everyone not authorized...

Ray_Harwood · 2025-04-07 09:47 AM

Welcome to the Zoom Community, @jones7. A lot depends on how long it has been inactive. If it lapsed more than 30 days, the files are probably deleted. The only way to check is to submit a Support Ticket with your request and include as much informat...

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Refer to a PowerPoint by a "link" in a Template and subsequent Docs

Custom Domain links in Zoom Events/Session generate SSL Handshake error

Zoom Events Custom Offers: Discount and Access Codes

Let Z-SPAN! provide you with Zoom Events guidance, techs, or producers

Master / Sub-Account Questions

Re: If I upgrade my Zoom Pro by adding Large meeting addon. Does it affect my already scheduled meet

Re: Settings helped really, really needed for local recording of a Webinar

Re: Listing of Tracks in the Filter for Zoom Events

Re: Blocking anonymous users, callers from joining webinar without registering

Re: I lost my cloud recordings after cancelling my paid subscription. Is there a way I recover them?

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