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3SixtyInsights · 2021-08-17 01:24 PM

Hi team, I have a user that records podcast videos and we've been running into an issue... Almost all of the time, the recording is in the gallery view. However, twice it has changed over automatically to speaker view in the recording without my user...

3SixtyInsights · 2021-08-17 01:53 PM

Thank you for the insight!

3SixtyInsights · 2021-08-17 01:40 PM

Thank you for the helpful information... Is there any reason why a local recording changed from our normal gallery view to speaker view automatically? That was what happened to us today.

3SixtyInsights · 2021-08-17 01:32 PM

The first time we recorded to the cloud, which we had a feeling that is what caused the change in the recording view. Since then, we've switched to saving locally and it has been recording perfectly in gallery view up until today.

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