About Geoedge

Geoedge · 2021-10-21 03:26 AM

Hi all I am managing a large corporate meeting account. adding users is a daily task. I tried adding a new user, and she did not receive the confirmation email, so she couldn't register and get past the pending status. I tried sending to a different ...

Geoedge · 2021-10-21 05:15 AM

UPDATE: Zoom support confirmed the user was blacklisted. they removed it and it works fine now.

Geoedge · 2021-10-21 04:53 AM

Spam filters are OK. Message trace is showing spam mails too, AND the rule that got it, as I said, no mail showed in the trace.No other mail filtering/routing.I opened a ticket at Zoom's support, hoping they would find the error.

Geoedge · 2021-10-21 04:19 AM

Thank you for answering.Yes it is an active user, she get and send emails constantly.To eliminate typo, I usually copy paste the address from the mail management site. in this case, I created 3 more alias names just to be sure, none worked.The user c...

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one user does not get any confirmation email

Re: one user does not get any confirmation email

Re: one user does not get any confirmation email

Re: one user does not get any confirmation email

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User Statistics

User Activity

one user does not get any confirmation email

Re: one user does not get any confirmation email

Re: one user does not get any confirmation email

Re: one user does not get any confirmation email