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Recent Activity

'share computer sound' not possible

Hi, I have a pro membership. I always share my computer sound (music), via 'share screen' --> advanced options --> share computer sound/ audio. I haven't used zoom for one month. Now this option to share computer sound is no longer available. I have ... Show more

Hi, I have a pro membership. I always share my computer sound (music), via 'share screen' --> advanced options --> share computer sound/ audio. I haven't used zoom for one month. Now this option to share computer sound is no longer available. I have no idea why this has changed.
I have removed and then re-installed the app 'zoom workplace'. I have a MacAir, Apple M1, MacOS Seqoia 14.5.1.

I hope you can tell me how to fix this. thank you so much!


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Host Tools: Need Share Screen option to be selected by default.

Hi Good People, I am facing following issue in Zoom meeting (Paid Version). The screen share option is deselected by default in Host Tools and I have to select the screen share option every time when starting a meeting. I have tried different meeting... Show more

Hi Good People,

 

I am facing following issue in Zoom meeting (Paid Version). The screen share option is deselected by default in Host Tools and I have to select the screen share option every time when starting a meeting. I have tried different meeting links, checked the screen share settings, updating zoom but I cannot find a solution. Requesting someone to please help.  

 

Attaching screenshot: https://drive.google.com/file/d/1TZyZD-6ijj_DGBFvOf9sQ6q2K6VhkvWf/view?usp=sharing

 

Regards

Praveen


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Zoom audio sharing suddenly low

I am regularly hosting zoom meetings where I share an audio played from a website on chrome. Last time suddenly my sound was barely hearable to the participants and myself. I checked all sound options on zoom and on my laptop's system settings, witho... Show more

I am regularly hosting zoom meetings where I share an audio played from a website on chrome. 

Last time suddenly my sound was barely hearable to the participants and myself. I checked all sound options on zoom and on my laptop's system settings, without any result. (I checked whether "share sound" was on, tried mono and stereo quality, and zoom has all permissions on my laptop). In a new test meeting, after logging out and creating a new meeting just for myself, it worked fine. 

I have never had this problem before. I urgently need a solution as I rely on this function weekly. 

I have got a Macbook Air 15.3.2 and Zoom workplace 6.4.6. 

I have not changed any settings since the last time it worked fine. The only thing I recently did was clearing cache in Chrome.

As the problem does not occur every time I don't understand it and need a solution. During the meeting I am hosting there is no option to quit the meeting and enter it again, as the participants rely on the host being available throughout (it would throw all out). 

 

I am afraid to reinstall zoom and chrome as I don't want to mess up any further now. 

 

Thanks for your help, I am quite desperate.

 


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Use the slides as virtual backgroud

I cannot click on the option to 'use slides as virtual background'  when sharing my background,  there was a yellow exclamation mark on the option. How can I address this problem.

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Deactivate zoom audio processing!

We need zoom to allow us to bypass built-in audio processing like original sound, noise suppression or live performance for musicians. Those features okay but not in every scenario. We find it messing with our mix streaming live performances. It woul... Show more

We need zoom to allow us to bypass built-in audio processing like original sound, noise suppression or live performance for musicians. Those features okay but not in every scenario. We find it messing with our mix streaming live performances. It would be great if we can choose whether we want to use this features or not. So maybe in future updates we could have something like “bypass”, “deactivated zoom processing” or “computer raw audio”


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Supported Magewell capture device showing up as camera feed

We have a PC running Zoom client (5.14.11, which is another discussion since I do not see this version or the newest version 5.15.5 on Zooms road map list for 2023), a Magewell USB Capture HDMI 4K Plus which shows as a supported device and another la... Show more

We have a PC running Zoom client (5.14.11, which is another discussion since I do not see this version or the newest version 5.15.5 on Zooms road map list for 2023), a Magewell USB Capture HDMI 4K Plus which shows as a supported device and another laptop connected over HDMI to the Magewell. The Magewell shows up as a second camera feed even though it is supported as a content share device. Magewell is on current firmware.

 

Are we missing something? A setting or piece of hardware? We have tried this with multiple PCs/laptops with all resulting in the same issue. Any help is appreciated.


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No longer access to add a PowerPoint background

Hello,

I can no longer access the option to add a PowerPoint background. The option is grayed out...

Sonido de youtube se distorsiona cuando lo comparto en zoom

Desde hace unos meses, cada vez que comparto un video de internet con una canción, suena solo la voz del cantante, pero no la música del video. No se soluciona ni en mono ni en estéreo.

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Resolved! Shared Audio muting to call when muting laptop speakers

i'm having issues with a number of Windows 11 laptops where i'm not able to mute shared audio from coming out of the laptop speakers, without it also muting the shared audio to the zoom call. this was previously never an issue. meetings are being joi... Show more

i'm having issues with a number of Windows 11 laptops where i'm not able to mute shared audio from coming out of the laptop speakers, without it also muting the shared audio to the zoom call. 

 

this was previously never an issue. meetings are being joined with or without audio and sharing audio for the video being played gives the same results. 

 

the laptop audio is being picked up on another device and causing feedback if not muted. 


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- Pause screen turn black.

I have ever used pause screen and it  shown last screen  in meeting.

Recently ,If I pause screen ,it turn black and shows the message "Host has paused screen sharing".  How to keep last screen while using   pause screen ?