I run a training business and we use a lot of recurring meetings with clients, so that each client has their own dedicated recurring Zoom meeting that we use for all training sessions with that client.

Recurring meetings seem to be vanishing from the list and becoming inaccessible without any warning, which is causing us huge problems. Today I went to run a session for a regular client only to find that the meeting details we normally use had been deleted by Zoom and the meeting no longer worked. We had to create a new ID, email all participants, the meeting started late and it was extremely poor service to our client.

I have had this happen with a number of recurring meetings but there seems to be no consistent pattern to it. I have recurring meetings that haven't been used for over a year that are still active, whilst this latest one that has vanished was used quite recently. We don't use any calendar integrations or other complex stuff, this was just a normal meeting scheduled via the Zoom web portal and then we emailed the details to the client.

Zoom Support refuses to accept any bug reports from me (despite us being paid customers), so I am not sure how to identify the problem, and particularly I'm not sure how to stop it happening again. We can't do business using Zoom if meetings we rely on are getting deleted at random.

Thanks.

I have a Dell Inspirion 16.  I am using Zoom for virtual teaching and need to be seen by students. I am opening a meeting, and EVERY TIME, I have gotten a "virtual background still loading", even when background is shut off. This has been going on for 2 months. How do I fix this issue?  I have no background on my TCL phone, or Kindle tablet. But students can see me.

Ever since I downloaded the new version of zoom on my new laptop (Lenovo ideapad slim 3) zoom doesn’t work properly.
first black boxes kept appearing for my students. Managed to fix the issue by changing advanced settings.
However now, students don’t see my annotations. They either completely don’t see them from the start or they appear for a second to then disappear for the rest of the meeting. The students report that they can see my cursor and that’s how they know what information I am selecting. They cant see anything I draw, circle or write.

this is really problematic for me as I am a teacher and annotating really helps with keeping the students engaged. 

the thing is, I can see everything I draw, circle or write. If it wasn’t for my students telling me, I wouldn’t even know there was an issue! 

what can I do to solve this? I tried uninstalling and installing zoom multiple times and no changes. 

are there any settings I could change, download an older version of zoom (if so, where) or something else? 

I really need to solve this as soon as possible as it’s making my classes very frustrating. 

thank you for any help! 

I recently received the notification to update zoom client. Cool. Looked at the release notes and saw this:

"Changed local storage to one year for free accounts. The local storage duration for free accounts has been changed to one year, allowing messages stored locally to remain accessible for a year for free users. This change will take affect for both new installations and reinstalls."

What does this mean? Why is there a timer on what I can view in my own local storage?? Why will it be applied retroactively upon new install? How can someone else decide what I can and can't have access to on my own device?

Hi, 

While in a zoom meeting on my macbook, when i try to mute/unmute myself using airpods call control (press once by default) it doesn't work and give me a message "Can't control mic with Airpod Pro" . Why is that? Is it a bug? 

The same functionality works when i join zoom from iPhone or iPad, so how we can make it work on macs also?

Please help this is really very useful for productivity when zoom window is buried somewhere (it could be in different desktop or under so many windows) and i need to unmute quickly 

Thanks

Aiman 

Hello,

I have set up a focus on the Macbook when zoom is active. As soon as I share my screen, the focus is turned off because Zoom is no longer in the foreground and my shared screen is. What options are there for activating the focus mode when I share my own screen? I don't want any messages to be displayed when the screen is shared that the audience can see.

Thanks

Andreas

I installed the Grain Recorder on my Mac and integrated it with my Zoom account. Then, when I decided to no longer use it, I removed it from my installed apps on Zoom, AND I uninstalled it from my computer. 

And yet it STILL keeps entering every Zoom meeting room I start. How do I get this thing properly disconnected from my Zoom account? 

Thank you.

Hi. Whenever I joined a zoom meeting, on this same computer, I always check that box "Remember my name on future meetings", because I need to change my name every time I join Zoom meeting

However, after that meeting, in the next one, it reverted to previous name

it's so annoying that I have to change the name over and over, and that check boxes seems no use.

I try to log in to my account, but it shows my full name instead of "display name". Force me to delete the last name just so Zoom will show my display name.

But the problem is, when I join zoom meeting by links, it's not signed in

So, I need to change my name manually again. So annoying. There's no way zoom remember my name for future meetings.

I'm using windows 10