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Voice issues

I have a new laptop and when I use Zoom, I can't be heard--even when I open up Audio

Contact Center and Virtual assistant

Any Financial Institutions using the Contact Center and Virtual assistant Zoom services? Curious on whether it meets compliance requirements and how you are using Chat/Virtual assistant within your environment.

tgubser by Listener
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ZVA Intents/Queries are not Coachable in ZCC

I have a ZVA chatbot connected with a Domain, Flow, Intents, etc. but the intents are not coachable. I have no idea what I'm doing wrong, but I uploaded 20 training phases and they do not show under the 'Coach' tab. Fortunately for me, I'm not able t...