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Chat with Intro

Is there a way where we can trigger a predefined template when we start a conversation with any person or team. When a Support team member pings a person, it should throw a template " I am XXXX from XXXX team " and that XXXX team is critical need to ... Show more

Is there a way where we can trigger a predefined template when we start a conversation with any person or team. When a Support team member pings a person, it should throw a template " I am XXXX from XXXX team " and that XXXX team is critical need to be highlighted as "Critical Response team" .Is this possible?


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Meeting chat - Private group messages’

How can I contact Zoom Support to get ‘Meeting chat - Private group messages’ added to my ‘In Meeting - Basic’ settings?

Do we have the ability to disable the "Block Contact" feature in Team Chat?

The Block Contact option seems highly inappropriate in a corporate environment. I would like to disable it across the entire account. Senior Executives have requested a report of how many (& who) have used the Block Contact option, is there a way to ... Show more

The Block Contact option seems highly inappropriate in a corporate environment.  I would like to disable it across the entire account. 

Senior Executives have requested a report of how many (& who) have used the Block Contact option, is there a way to generate this type of report?


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Does Zoom offer Chat Statistics ? If not can this be added as Chat/Channel Owner/Admin feature?

Does Zoom offer Chat Statistics ? I am inquiring if there is a way to concisely view the following chat metrics:High Priority-how many messages were sent, and by whom-how many times a person was @ in the chat/channel-how many times a mention group wa... Show more

Does Zoom offer Chat Statistics ? 

 

I am inquiring  if there is a way to concisely view the following chat metrics:

High Priority

-how many messages were sent, and by whom

-how many times a person was @ in the chat/channel

-how many times a mention group was @ in chat/channel


Low Priority: 

-who interacted with messages (sorted into emoji & reply)

-view number of daily/lifetime clicks of chat resources and by whom

-added & removed list of members time stamped


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Resolved! Deleting chat messages in a batch

We are having hackers attack our zoom meetings and sending 1000s of chat messages at once. Is there any way to delete all of them at once instead of having to delete them one at a time?

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Reacting to Send an Email

Hey there! I am trying to work on a solution where (using Zoom workflows) send an email to a shared mailbox by reacting to a message someone posts in a channel. Ultimately, if someone posts something requiring IT support, I would like to react with a... Show more

Hey there! I am trying to work on a solution where (using Zoom workflows) send an email to a shared mailbox by reacting to a message someone posts in a channel. Ultimately, if someone posts something requiring IT support, I would like to react with a specific emoji (which wouldn't be used by others) to send an email through Outlook to a shared mailbox with the IT team. I got through the workflow, but I see that the only email sending capability is with GMAIL. Is there any prospect of leveraging Outlook? Or can I do this if I integrated my Outlook with Zoom mail?


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Resolved! Visible green tick ✅ against participant name .

When I am co-hosting and with participants privilege for unmuting, sharing, renaming disabled, I see a visible green tick ✅ against one participant name when I move the mouse over the participant. What does it indicate?! (I was using zoom version 6.5... Show more

When I am co-hosting and with participants privilege for unmuting, sharing, renaming disabled, I see a visible green tick against one participant name when I move the mouse over the participant. What does it indicate?! 

(I was using zoom version 6.5.6)


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Status Keeps setting to Team Chat OUT OF OFFICE

Lately, folks' statuses are automatically changing to Out of Office.  I have checked the settings, and it shows Away after X amount of minutes, but I don't see where it changes to Out of Office.

 

Does anyone else see this?

 

Kristi

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How can I reach someone in product development?

I have written previously and gotten no response to a product suggestion. In short, the idea is to create a teleprompter mode so that presenters don't have to look away at their notes. I gave a more fulsome description of the idea in my prior note. H... Show more
I have written previously and gotten no response to a product suggestion. In short, the idea is to create a teleprompter mode so that presenters don't have to look away at their notes.  
 
I gave a more fulsome description of the idea in my prior note.  Happy to discuss this with anyone on your team.

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Zapier for Team Chat

Hi Everyone, Thanks for the help!We want to read every messages sent into a channel in Zoom Team Chat, whether it's from our teams' accounts or external users that we invite to Zoom Team Chat channel. However, it seems the Zapier can only read messag... Show more

Hi Everyone, Thanks for the help!

We want to read every messages sent into a channel in Zoom Team Chat, whether it's from our teams' accounts or external users that we invite to Zoom Team Chat channel.

 

However, it seems the Zapier can only read messages sent by account integrated into the Zapier (meaning, we won't be able to read messages from External Users that doesn't belong into our groups/orgs). 

Is there a better way to approach this? As the trigger in Zapier is very limited to the account connected. Our main purposes will be to pass the messages sent by these users but the first trigger doesn't even work for external users or non-connected accounts (not connected to Zapier). Thank you. 


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