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Help

I can't team chat for some reason after updating and when I go to the account settings and click on team chat, its just a white screen. What do I do!?

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Changing email will restore chat history?

Hi! I want to change my email address for my Zoom account but I am not sure if the chat history will still be restored after setting it?

Show more than 5 members in a team chat?

Is there a way to show more than 5 members in a team chat? I have a few chats with more than 5 people in them and only 5 display with a button under them that says "View all 10 members". Clicking on that opens up a popup that displays everyone. There... Show more

Is there a way to show more than 5 members in a team chat?  I have a few chats with more than 5 people in them and only 5 display with a button under them that says "View all 10 members".  Clicking on that opens up a popup that displays everyone. There is more than enough space on the screen to just display all 10 members permanently. Is there a way to do this?

 

https://i.imgur.com/CzIuSWw.jpeg 

 

 


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Message disappeared in group chat

Hello,Why can't I see a message sent by someone in a group of 7 people, but other people can see it? In a workgroup, the messages from April 4 have disappeared, but the ones from before and after are there. I am the only one who cannot see this messa... Show more

Hello,

Why can't I see a message sent by someone in a group of 7 people, but other people can see it?

 

In a workgroup, the messages from April 4 have disappeared, but the ones from before and after are there. I am the only one who cannot see this message posted in a text group of 7 people. How is this possible? I restarted everything, tried reconnecting, but nothing. I have a colleague who sent me a screenshot, showing that he can see this message and I still do not see it on my side.

 

Thanks
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Bonjour,

 

Pourquoi ne puis-je pas voir un message envoyé par quelqu'un dans un groupe de 7 personnes, mais d'autres personnes peuvent le voir ?

Dans un groupe de travail, les message du 04/04 ont disparu, mais ceux d'avant et après sont là. Je suis le seul qui ne peut voir ce message posté dans un groupe textuel de 7 personnes. Comment est-ce possible ? J'ai tout redémarré, tentez la reconnexion, mais rien. J'ai un collègue qui m'a envoyé une capture, montrant qu'il peut voir ce message et je ne le vois toujours pas de mon côté.

Merci


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Replying to and editing Zoom Team Chat messages in Old group Channels

I see new features like Edit Chat messages , Translate are available in new group channels in Zoom workplace desktop client going forward however old group channels that already exists don't have these features. How can we update old group channels t... Show more

I see new features like Edit Chat messages , Translate are available in new group channels in Zoom workplace desktop client going forward however old group channels that already exists don't have these features. How can we update old group channels to have these new features as well ? https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066130


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REMOVE A CONTACT

TRYING TO REMOVE A CONTACT IN MY PERSONAL CONTACTS. KEEPS SAYING TO HOVER OVER CONTACT AND CLICK THE 3 DOTS THEN DELETE . I DO NOT HAVE A DELETE OPTION OR EDIT OPTION ANYWHERE! HELP!

Company contacts do not show up in the windows app / android app

I have created a free account (with CC verified) and added 59 users. I have also activated all 59 accounts. I'm unable to see them under company contacts list. (company contacts did show up a couple of times last week, but 99% of the time, the entire... Show more

I have created a free account (with CC verified) and added 59 users. I have also activated all 59 accounts. I'm unable to see them under company contacts list. (company contacts did show up a couple of times last week, but 99% of the time, the entire internal contacts section is missing)

 

I have tried on different computers, mobile phones, etc and it's the same. 

 

When I try to invite one of these 59 people (invite a zoom user to connect button) - it says xxxx is already your contact


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Add profile picture to group chats

Hi zoom, I have a suggestion. Can you please add profile pictures to group chats. Because all other texting platforms have it, and it really helps me organise my groups. As I use team chat for my daily basis. I would like to see if its possible. Than... Show more

Hi zoom, I have a suggestion. Can you please add profile pictures to group chats. Because all other texting platforms have it, and it really helps me organise my groups. As I use team chat for my daily basis. I would like to see if its possible.

 

Thank you.


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Folders in Chat for contacts not showing up on mobile device

In v5.10.0 of Zoom, a feature was added "Folders for grouping chats and channels". This is a great feature and I took to it right away organizing people into folders. However, if you do this, and then try to access those contacts on your mobile devic... Show more

In v5.10.0 of Zoom, a feature was added "Folders for grouping chats and channels".  This is a great feature and I took to it right away organizing people into folders.  However, if you do this, and then try to access those contacts on your mobile device, the folders and the contacts do not show up.  The only way to get someone to show up on the mobile device is to "star" them.  Is there a plan to update the mobile app to include these folders?  


If I star someone on the mobile app that is already in a folder on the desktop, they stay in the folder on the desktop and there is a choice to "unstar" them.  This is not a good alternative. 


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Re-order Team Chat Message Folders and Shared Spaces

Workplace version 6.3.1Appears with one of the latest updates to Workplace, Message groupings were rearranged. Granted I like the addition of the Apps group, I'm not happy with Shared Spaces pushed all the way to the bottom. Once another folder is op... Show more

Workplace version 6.3.1

Appears with one of the latest updates to Workplace, Message groupings were rearranged.  Granted I like the addition of the Apps group, I'm not happy with Shared Spaces pushed all the way to the bottom.  Once another folder is opened, our Shared Spaces gets push out of view.

Is there a way to change the order of Messages?

Gus_Lippolis_0-1735567848450.png

 


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