Topics with Label: Customer Stories

Zoom Chat is VERY UHELPFUL

Zoom Chat should be available to all users who pay. I pay for zoom and webinars as well. It's absurd that Zoom cannot support it's customers!

Why I get this message in my zoom account "Your payment card on fire wile expire in less than 60 days. Please update your payment method or you will lose access to your paid features in the future". Please explain?

1.Credit card always debited

Dear Sir I registered just for one-month oct-nov to have the full option of Zoom and since then my credit card has been debited. I am using the service of zoom after the meeting I did in November. I am requesting to be refunded. Best regards

Impossible to change email account

Hello all,I early have an zoom account wit an email.I can't login to this account, because the code to access is on this mail, that have been broken. I couldn't access to this email, so that I could not recover it. But this zoom is paid (every year) ...

I can't get the Authentication code

I can't sign in into the account I used for months! That's frustrating cause I have so much data there, I got all set up. I actually had four meetings lauched today and I couldn't join any. So I can't figure out what the problem is, I simply can't ge...

hi

hi, i need zoom residence certificate 2023,cen you help me?or anybody will helps me ? please i need it very much

Zoom support not answering request

We are consolidating the users of two accounts. We did the process and Zoom support contact us indicating that need it confirmation of both owners to consolidate. Both owners replied agreeing to the consolidation. Since then we have not heard from Zo...

How to unbanned

My friend was insulting me and I took it personally so I wanted to ban him as a joke and now we have an important reunion how do I unban him please I needs help Zoom

Change webinar participants on a monthly basis

I have requested for a downgrade in my webinar participants in February 2024, I have however received no feedback and now I need to pay for the additional participants again. I've upgraded to 3000 participants for 1 month only and Zoom customer servi...

Can't update app from old 5.13.12053 version. Zoom is blocking it, I've spent hours on this, HELP!!

I just updated from and old Free acct. to Pro Plan and thought this would update the app. I am the admin. of my computer. When I try to download the current program I keep getting a message that my app has to be updated to at least a 5.14.5 version Z...

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Zoom Chat is VERY UHELPFUL

payment error

1.Credit card always debited

Impossible to change email account

I can't get the Authentication code

hi

Zoom support not answering request

How to unbanned

Change webinar participants on a monthly basis

Can't update app from old 5.13.12053 version. Zoom is blocking it, I've spent hours on this, HELP!!

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