Billing & Account Management
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Recent Activity

I want to decrease plan

I purchased 3 licensed Webinar 1000, but now I no longer need that much, I want to keep 1 licensed Webinar account only. However, on March 22, Zoom issued the invoice for 3 licensed Webinar 1000 (I forgot to cancel before March 22) I cannot pay that ...

khailt by Listener
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Account downgraded to basic despite payment

Hi I’m looking for advice as I have contacted Zoom numerous times and just gets the same response which does not address the issue. I paid to renew my Pro subscription at the end of January, before my contract expired. Despite this Zoom downgraded my...

ZBoj by Observer
  • 49 Views
  • 0 replies
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Wrong invoicing

Our company currently has MONTHLY Zoom Webinars PRO subscription that we get invoiced for and pay on a monthly basis but are being told that we are locked into an illegible situation with three invoicings Charge Name: Webinar 1000Monthly PROMOQuantit...

My invoice

Hello, I have invoice from 24 March, 2024. But there is involve Taxes 20%. But my company isn't VAT number. Can you send me new invoice? With VAT number of ZOOM and with my company number for registration. My number is 206356852. Thank you.

No me acepta tarjeta de Credito

Buenas tardes, espero que me puedan ayudar con el siguiente inconveniente. En marzo contratamos el servicio de zoom, y siempre se imputaba el pago a la tarjeta de crédito, pero después de julio me rechaza la tarjeta. Probé con otras tarjetas y tampoc...

FCYT by Listener
  • 255 Views
  • 1 replies
  • 0 likes