Topics with Label: Account Access

IMPOSSIBLE CONNECTION

Dear all,I really need HELP....I cannot connect to my account, as I do NOT receive mail in my 'connection mail'. Not even in spam.Impossible de talk to a real human being from Zoom support.I try to change my email connection in my profil but Zoom Sys...

Can't update to latest version. No Check for Updates when I clicked on my profile picture

Check for Updates is not an option while I'm in the admin account.

Change logon to non gmail or facebook

Hi Community. I need to change my login from a gmail login to a standard username/password setting. How can I go about doing that.Thanks Jrh1

Disable Account

Hi,My other account is disabled, I don't know why that happened. And how to cancel the subscription, because I get a bill this month. Please help me and thank you

Major Billing/Account Concerns - Just Migrated to Zoom

Hey Zoom community - wanted to pick your brain on a VERY unusual issue and I'm hoping some of you can help, as the billing support team has not gotten us the support or assurance we need here. Sharing a timeline of events for context and I would love...

Ban and data privacy

I was reported and zoom decided yo van meCould someone clarify how did they check that the reported complaint was true? I have never been participating to a recorded session and i can't remember any written chat that could be considered as problemati...

I've used the email address before that I want to change my existing email back to

I own two businesses. I changed the login email to a different business, but now I have to change it back. The system says that "that email address is already being used." How do I get around this? I am going to shut down my current email address.Tha...

Identity/authentication deduplicaiton

My Zoom account currently supports username/password and Google Auth as factors of authentication. However, logging in with Google Auth doesn't actually log me into the super admin Zoom account, and its causing a massive headache. Here are some issue...

Duplicate Subscriptions

How can I tell if I have two subscriptions? I ordered a new subscription under my entity name but when I sign in it takes me to my other account and I'm not allowed over 40 minutes, which should be with my Pro subscription.

Can't log in to real account

I can't log into my real account. I made this account solely because I need to contact customer support to help me log in. I have the username and password to my real account. I don't have an authenticator app, nor do I have the recovery code. I rese...

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IMPOSSIBLE CONNECTION

Can't update to latest version. No Check for Updates when I clicked on my profile picture

Change logon to non gmail or facebook

Disable Account

Major Billing/Account Concerns - Just Migrated to Zoom

Ban and data privacy

I've used the email address before that I want to change my existing email back to

Identity/authentication deduplicaiton

Duplicate Subscriptions

Can't log in to real account

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