I don't know when the change happened, but on Zoom Whiteboards, Sticky Notes were always created with middle-center aligned auto-sized font. Now when I create stickies, they have top left aligned 16 point font. They're basically just textboxes with a background color now.

The whole point of stickes is that you and your team can read them at different magnifications. The new sticky behaviour makes Zoom Whiteboard undesirable for my staff so I can't get them to use it over other apps, since all other whiteboard apps have stickies that work like a normal human would expect.

Am I missing something? Is there a hidden default settings pallete or something? Why did Zoom do this?

Hi, 

I inserted a PowerPoint slide deck into Whiteboard so participants could see a presentation while also viewing our meeting notes. I'm able to advance the slides on my end, but the meeting participants don't see the slides advancing (it's stuck on the first slide). Participants can manually advance the slides, but as the presenter, I want to control that. Is there a way for the host to advance slides for all participants?

I have been using Zoom for many months with no problems. Today, (Sunday 30th June 2024) I logged in after a week and on my Macbook Air (MacOS Catalina, 10.15.7) the Whiteboard does not load at all and is stuck on the initial loading screen. It updated to Zoom workplace and I have the new interface so I suspect it has something to do with this?

I have tried restarting the Zoom client, my laptop and nothing works. This is a big problem for me as I teach using Zoom Whiteboard; I therefore need this to be resolved as soon as possible.

Hi all,

I am the only one user of this account and when I go down to admin > account management > account settings > whiteboard > whiteboard sharing default and choose 'who has access' as 'anyone' and then go to choose 'access level'... it does not allow me to click 'editor'. ('commenter' and 'editor' are greyed out and not able to be selected).

I want anyone on the zoom to be able to be an editor on any whiteboard and this is just not letting me do that! I have tried everything!

Any help would be gratefully appreciated.  Thank you!

Please, I need to go back to the classic version of the old whiteboard because the new one is not working properly, actually, I can't use the new one because when I start the whiteboard my connection fails and this only happens when I try to use the new whiteboard. I'm using a whiteboard from another app, and it's not fair as I'm paying to have all the tools on Zoom. Can you help me to go back to the old version? 

After yesterday's update I couldn't open the classic whiteboard.

I've followed the instructions in the help me database and closed and reopened Zoom but it still opens the new board.

I've unchecked the box that says "Use Whiteboard by default if available" because there's a message that says "The new Zoom Whiteboard will open by default when screen sharing. Unselect this setting if you prefer to open the classic Whiteboard instead."

https://imgur.com/a/mCSDafU