When I use the writing tool on the whiteboard the letters have borders so it's very difficul to read. This thing happens on one of our zoom accounts. I tried to change the format, but I can't find the option for this, I can change to bold, italics or the size, but that's all. What;s interesting is that when I'm typing the letters mook normal, after I've done and click on the whiteboard they get this weird shape with orders and shadows. Any advice will be appreciated.

Ok so I want to add a background to my Whiteboard that is 'set' and we can sticky note, text box over it without accidently deleting it?  Any help really appreciated otherwise I'm back to Jamboards for functionality???  I regularly like to use slides as background to collaborate over in workshops?  E.g. like a map of the UK and people can sticky note where they are but need the map to stay set?  Many Thanks Juliet

When son's tutor shares whiteboard in meeting. My son will write an answer but when post it only half the word comes up. E.g. He writes and you can see the word 'meeting' but when you send it to other person to see it only shows 'meeti' etc. This is on a Samsung tablet. Any suggestions? Thanks

I have a whiteboard that I have copied an image into.

I'm trying to prep for a meeting by marking the image up with shapes and text boxes.

When I left the whiteboard and came back to it only the first 3 or 4 shapes that I put on the whiteboard came back. I've tested this several times and this continues to be the case.

I am a licensed user.

I am experiencing this both in the app and the web portal.

Is this a limitation based on license or is there a setting or something somewhere that I've missed?

Thanks for any help you can give.

I've shared the whiteboard at https://us02web.zoom.us/wb/doc/pz6SC5B0S7ixHvG4yPk7jA/p/35048642077708

Hello. I tutor math, so I frequently need to put an image of the problem up and then use the writing tools to show steps etc. However, the eraser tool will usually erase the image first. Undo does work, but it always puts the image back as the top layer. Other whiteboard apps have images and post it notes not erasable with the eraser tool and require the selector tool and a delete button. Something like that would be better.

Secondarily, I would like to be able to paste images in during the live whiteboard. Currently I have to have the whiteboard open twice. Thanks!

Recently I have been having issues when sharing whiteboard. It works fine as long as I don't switch between different screens (such as browser window, pdf file etc) Once I switch, the whiteboard turns black and anything that is annotated disappears. Any suggestions?