Hey! Could you tell me please how to hide and unhide frames from my students? For example, I'm teaching a lesson and I created some frames with learning materials and exercises, but I also want to place the answers for myself (but I don't want students to see them). How do I do that? I've found the feature to hide/unhide frames, but when I hide the frame it becomes invisible for me too. Please help)

Hello! I have already read lots of articles and instructions how to switch on a classic whiteboard but it doesn't work for me. don't send me the same steps which mentioned in articles because they are not helpful      Also, I have already unchecked that box but still not working. Thanks in advance. 

The prolem is with the new whiteboard, which is a disaster. Previously a whiteboard saved all the information. I teach kids, so we wrote sth on the wb, then switched to another app, or stopped sharing at all, and when we came back all previous info was there. I don't need these whiteboards saved in the cloud. I just need all info there during the lessons even if i close the whiteboard. How to solve it? 

I needed to set my Whiteboard to the Classic Whiteboard as a permanent feature. 

After the latest update, even after I have read the article, followed all their steps, step-by-step, toggle on and off and saving the setting. It still opens up the new whiteboard, nothing I do on my side, changes the setting.

Anyone knows how to solve this issue?

And is there no way of contacting Zoom customer support for technical issues like this via email?

Thanks in advance! 

Hello everyone!

I used to work on a whiteboard with my students and they could write or draw something on it. This has not been possible for some time now. I tried everything, adjusted settings, and made sure students were logged in to ZOOM. Still, that doesn't work. Can someone please help me?

When I've been using Whiteboard with groups of trainees, someone inadvertently selects the "All eyes on me" while I'm giving directions for the activity we're about to start. It's a nonverbal interruption. Does anyone know of a way to disable participant access to this feature, other than limiting users to the view only mode?

Dear Zoom,