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local recordings of meetings on my computer blocked recently

lilacath22
Newcomer
Newcomer

Hello everyone.  I do not know why but since 2 days when i want to record a meeting on my computer, it is not possible anymore. On the cloud it is possible, but not on my computer anymore. So i went on settings and i saw that this option of recording is grayed, meaning blocked. So i went on my zoom account trying to unblock this, but nothing there seems blocked. So i do not understand and have no idea what to do. Thank you for your help. 

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @lilacath22! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.