Zoom Team Chat
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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Chat feature

I wanted to share some feedback regarding the recent change to the chat interface. We’re genuinely concerned about the removal of the feature that allowed us to easily monitor and access individual chats. In meetings with several hundred participants... Show more

I wanted to share some feedback regarding the recent change to the chat interface. We’re genuinely concerned about the removal of the feature that allowed us to easily monitor and access individual chats. In meetings with several hundred participants, this tool was incredibly helpful in identifying who messaged us and responding promptly.

Without it, we’re now forced to scroll through thousands of messages, making it difficult and time-consuming to locate specific chats. This change has significantly impacted our ability to manage communication efficiently during large sessions.

We’re hoping you’ll consider restoring this feature—or offering an alternative solution—so we can continue to facilitate smooth and responsive interactions. Thank you for your time and for all the work you do to support users like us.


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Resolved! Chat History not found

I know there are a lot of questions about chat history, so apologies for adding yet another! However, I haven't found a scenario equivalent to mine, so I'm hoping someone can help. Around an hour ago I ended a meeting but then realised I'd forgotten ... Show more

I know there are a lot of questions about chat history, so apologies for adding yet another! However, I haven't found a scenario equivalent to mine, so I'm hoping someone can help.

 

Around an hour ago I ended a meeting but then realised I'd forgotten to manually save the meeting chat. Not to worry, I thought, I've set the chat to save automatically: "Viewers can see the chat" was switched on in Account Settings.

 

However, when I try to access the chat history (Account Management > Reports > User activity reports), I find no chat history.

 

What am I missing? 

1. Can I retrieve the chat from this morning's meeting?

2. If not, what else needs to be set for chats to save automatically?

 

My Zoom app was on v6.4.12 during the meeting, although it's just flagged it wants to update to v 6.5.9.

 

Many thanks

 


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Do we have the ability to disable the "Block Contact" feature in Team Chat?

The Block Contact option seems highly inappropriate in a corporate environment. I would like to disable it across the entire account. Senior Executives have requested a report of how many (& who) have used the Block Contact option, is there a way to ... Show more

The Block Contact option seems highly inappropriate in a corporate environment.  I would like to disable it across the entire account. 

Senior Executives have requested a report of how many (& who) have used the Block Contact option, is there a way to generate this type of report?


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Delete the tab on Zoom team chat

I added the Zoom doc tab to one of my customer's chats.
However, after deleting the Zoom doc, I can’t remove the tab or make any changes to it.
I’d like to delete the tab from the chat.

 

Is there any solution?

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Does Zoom offer Chat Statistics ? If not can this be added as Chat/Channel Owner/Admin feature?

Does Zoom offer Chat Statistics ? I am inquiring if there is a way to concisely view the following chat metrics:High Priority-how many messages were sent, and by whom-how many times a person was @ in the chat/channel-how many times a mention group wa... Show more

Does Zoom offer Chat Statistics ? 

 

I am inquiring  if there is a way to concisely view the following chat metrics:

High Priority

-how many messages were sent, and by whom

-how many times a person was @ in the chat/channel

-how many times a mention group was @ in chat/channel


Low Priority: 

-who interacted with messages (sorted into emoji & reply)

-view number of daily/lifetime clicks of chat resources and by whom

-added & removed list of members time stamped


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Parent company overview

We use the zoom call as our main number for work. I had to block someone today. Our parent company is the one who sends us the zoom invites and they record our calls and such. Ar they able to see if I have blocked numbers. I am on a desktop with the ... Show more

We use the zoom call as our main number for work. I had to block someone today. Our parent company is the one who sends us the zoom invites and they record our calls and such. Ar they able to see if I have blocked numbers. I am on a desktop with the newest version of zoom


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New Feature Suggestion for Annoying Popping Multiple User Chats During Live Session on Zoom.

I want to share a Screenshot of my PC, which unfortunately I am not able or allowed to upload to you. Now the main reason for my Screenshot uploading was to reveal you the annoying continues popping of message chat box during live session on zoom whe... Show more
  • I want to share a Screenshot of my PC, which unfortunately I am not able or allowed to upload to you. 
  • Now the main reason for my Screenshot uploading was to reveal you the annoying continues popping of message chat box during live session on zoom whenever someone comments.
  • I am a Professional Engineer, and it hurts me to tell you that in such advanced time zoom is unable to provide any option/feature for minimizing the chat box that constantly pops up every single time someone comments, its so unacceptable.
  • It hinders the focus during live sessions, especially if there is some reading material shared by the host and the host which most of the time doesn't reads it makes it difficult to accept that zoom is a friendly user App.
  • Its a Kind request to due address it ASAP, as I found my precious time to be utilized addressing a single simple annoying feature.
    Thank you.
    Engr. Shahib Moeed.

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time/date stamps in chat

Zoom started putting a time/date stamp in the chat box at the end of meetings.  This takes a lot of screen space and is completely unnecessary.

How do I turn off this feature?

 

Thanks!

 

gigi

Reacting to Send an Email

Hey there! I am trying to work on a solution where (using Zoom workflows) send an email to a shared mailbox by reacting to a message someone posts in a channel. Ultimately, if someone posts something requiring IT support, I would like to react with a... Show more

Hey there! I am trying to work on a solution where (using Zoom workflows) send an email to a shared mailbox by reacting to a message someone posts in a channel. Ultimately, if someone posts something requiring IT support, I would like to react with a specific emoji (which wouldn't be used by others) to send an email through Outlook to a shared mailbox with the IT team. I got through the workflow, but I see that the only email sending capability is with GMAIL. Is there any prospect of leveraging Outlook? Or can I do this if I integrated my Outlook with Zoom mail?


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Zoom message notifications

I was wondering if the ability to customize the zoom notification sound is something that has been implemented yet, as I saw this question asked back in 2022 but it's 3 years later. Has it ever become a thing?

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