Zoom Team Chat
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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Downloading files from chat

My co-workers and I frequently send files through Zoom chats. How do I change the location where those files are saved on my desktop when I download them? I'm using a Mac. Thanks!

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Attachment previews in Zoom Chat and Channels

Is there a setting to allow you to Preview an attachment eg PDF in a Zoom chat or Channel without downloading or opening in Acrobat? Slack allows you to do this and much better, quicker feature

Why are chat notifcations delayed?

In the iOS zoom client, users are complaining about how the notifications are not appearing right away. It appears either minutes later or not at all.

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Enable and download group conversations

Good afternoon everyone, could you please help me, I have access to Zoom, but I need to download group messages, I followed the tutorial but it said I don't have access, restricted access (200), I am the owner of the account, could you please help me... Show more

Good afternoon everyone, could you please help me, I have access to Zoom, but I need to download group messages, I followed the tutorial but it said I don't have access, restricted access (200), I am the owner of the account, could you please help me to help?


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Code Snippet Not Sending

When trying to send a code snippet im getting an error message saying Message could not be sent.

Messages deleted automatically after a year

Why am I not being able to see my message history after 1 year? I am on a desktop and just recently all my messages over 1 year have been deleted!! I had some very important documents saved there that I kept for memory and now they are gone. How can ... Show more

Why am I not being able to see my message history after 1 year? I am on a desktop and just recently all my messages over 1 year have been deleted!! I had some very important documents saved there that I kept for memory and now they are gone. How can I retrieve them? I am a basic user on the latest version. please help.


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Cannot type in chat box

Hi all,I have tried clicking on chat icon, but there are no options to be able to chat. I can't type or send in the chat box either. The only option i get when clicking on the chat at the bottom of the screen is "show chat preview".Thanks in advance! Show more

Hi all,

I have tried clicking on chat icon, but there are no options to be able to chat. I can't type or send in the chat box either. The only option i get when clicking on the chat at the bottom of the screen is "show chat preview".

Thanks in advance!


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Zoom Team Chat won't function on United Airlines Wi-Fi without use of a VPN

It'd be great if the Zoom Team Chat servers could be isolated from Zoom Meetings in some way so the airlines (in my case United Airlines) doesn't stop the ability to use text chat using Zoom Team Chat.And/or perhaps someone at Zoom can coordinate wit... Show more

It'd be great if the Zoom Team Chat servers could be isolated from Zoom Meetings in some way so the airlines (in my case United Airlines) doesn't stop the ability to use text chat using Zoom Team Chat.

And/or perhaps someone at Zoom can coordinate with the airline Wi-Fi providers on this. Super annoying.


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firewall blocking zoom message

Weirdly, I can no longer get zoom on my laptop - any suggestions?!! Thanks

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Add Contacts to a Team Chat private ‘Channel’.

Hi Zoom (or Zoomers), I have a pro account. I updated the Zoom Client this week. I am using Windows 11.I have three external Contacts in Team Chat. I have created a Team Chat private ‘Channel’.I have selected the following option in the channel setti... Show more

Hi Zoom (or Zoomers),

 

I have a pro account. I updated the Zoom Client this week.  I am using Windows 11.

I have three external Contacts in Team Chat. 

I have created a Team Chat private ‘Channel’.
I have selected the following option in the channel settings: “External users can only be added by account owner and admins”

I select the Channel ‘Add members’ option.

The ‘Add members’ dialog box shows my three External Contacts.

The dialog box seemingly does not allow me to 'select' any of the three External Contacts.

The ‘Add’ button at the bottom of the dialog box is greyed out.

As a plan B… I sent a link to the channel to an external contact.  When the external contact taps on the link… he is told: ‘The channel cannot be found’. 

 

Let me know if I can supply any other information.

Thanks in advance for your help !


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