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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Code Snippet Not Sending

When trying to send a code snippet im getting an error message saying Message could not be sent.

Messages deleted automatically after a year

Why am I not being able to see my message history after 1 year? I am on a desktop and just recently all my messages over 1 year have been deleted!! I had some very important documents saved there that I kept for memory and now they are gone. How can ... Show more

Why am I not being able to see my message history after 1 year? I am on a desktop and just recently all my messages over 1 year have been deleted!! I had some very important documents saved there that I kept for memory and now they are gone. How can I retrieve them? I am a basic user on the latest version. please help.


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Cannot type in chat box

Hi all,I have tried clicking on chat icon, but there are no options to be able to chat. I can't type or send in the chat box either. The only option i get when clicking on the chat at the bottom of the screen is "show chat preview".Thanks in advance! Show more

Hi all,

I have tried clicking on chat icon, but there are no options to be able to chat. I can't type or send in the chat box either. The only option i get when clicking on the chat at the bottom of the screen is "show chat preview".

Thanks in advance!


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reply-icon Latest Reply - 

Zoom Team Chat won't function on United Airlines Wi-Fi without use of a VPN

It'd be great if the Zoom Team Chat servers could be isolated from Zoom Meetings in some way so the airlines (in my case United Airlines) doesn't stop the ability to use text chat using Zoom Team Chat.And/or perhaps someone at Zoom can coordinate wit... Show more

It'd be great if the Zoom Team Chat servers could be isolated from Zoom Meetings in some way so the airlines (in my case United Airlines) doesn't stop the ability to use text chat using Zoom Team Chat.

And/or perhaps someone at Zoom can coordinate with the airline Wi-Fi providers on this. Super annoying.


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firewall blocking zoom message

Weirdly, I can no longer get zoom on my laptop - any suggestions?!! Thanks

reply-icon Latest Reply - 

Add Contacts to a Team Chat private ‘Channel’.

Hi Zoom (or Zoomers), I have a pro account. I updated the Zoom Client this week. I am using Windows 11.I have three external Contacts in Team Chat. I have created a Team Chat private ‘Channel’.I have selected the following option in the channel setti... Show more

Hi Zoom (or Zoomers),

 

I have a pro account. I updated the Zoom Client this week.  I am using Windows 11.

I have three external Contacts in Team Chat. 

I have created a Team Chat private ‘Channel’.
I have selected the following option in the channel settings: “External users can only be added by account owner and admins”

I select the Channel ‘Add members’ option.

The ‘Add members’ dialog box shows my three External Contacts.

The dialog box seemingly does not allow me to 'select' any of the three External Contacts.

The ‘Add’ button at the bottom of the dialog box is greyed out.

As a plan B… I sent a link to the channel to an external contact.  When the external contact taps on the link… he is told: ‘The channel cannot be found’. 

 

Let me know if I can supply any other information.

Thanks in advance for your help !


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reply-icon Latest Reply - 

How to send chat messages to and from zoom

Our requirement is creating a mediator app to get the messages from the zoom and send the messages to zoom We created a server-to-server app in the zoom and added web hook URL in the app to get the chat messages from the zoom and send the chat messag... Show more

Our requirement is creating a mediator app to get the messages from the zoom and send the messages to zoom

 

We created a server-to-server app in the zoom and added web hook URL in the app to get the chat messages from the zoom and send the chat messages to zoom, here we are using grant type: ‘account credentials’ and get the token and then pass the token generated from the client credentials grant type to Send a chat message API(POST /chat/users/{user Id}/messages) to send the messages to user but here in server-to-server app Chat Message event is not there to subscribe the Chat message event in the event subscription , then which event captures chat messages from zoom workplace to trigger the web hook ?


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reply-icon Latest Reply - 

Getting "code":124,"message":"Invalid access token

Hi ,

 

I am getting following response during an API callout to zoom {"code":124,"message":"Invalid access token}

Please help how can I fix this?

Let me disable "smart dash" and "smart quote" features completely

Hello, there.I am using Zoom in our engineering team. I often input "--" to Zoom chat, as a prefix of some software's option, to instruct my team members.I am really bothered because Zoom always replaces "--" with "—" automatically.I found that I cou... Show more

Hello, there.

I am using Zoom in our engineering team.

 

I often input "--" to Zoom chat, as a prefix of some software's option, to instruct my team members.

I am really bothered because Zoom always replaces "--" with "—" automatically.

I found that I could disable this feature from the context menu (right-clicking menu).

However, this configuration is saved only on current chats or meetings.

 

All the members of our team are also facing this problem.

Is there a way to disable this feature completely?

 

---

System:
OS: macOS 13.4.1
CPU: (10) arm64 Apple M1 Max
Memory: 268.47 MB / 64.00 GB

Zoom client: 5.15.3 (20121)


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reply-icon Latest Reply - 

Zoom deleted the chat. Can I get it back?

I ran a meeting today with an amazing chat section. I already have it set in my settings for Zoom to save the chat & it always does. But today, when I looked at the recording, there was just the video & no chat. This is an error on Zoom's end, not mi... Show more

I ran a meeting today with an amazing chat section. I already have it set in my settings for Zoom to save the chat & it always does. But today, when I looked at the recording, there was just the video & no chat. This is an error on Zoom's end, not mine. Is there a way to get the chat?


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