Dear all,
I've successfully created a group to block team chat to some users.
Question is: is it possible to grant these users access to their chat history?
I mean, they must not send messages but they should be able to see old messages.
At this moment, once blocke, they can not open the "Team Chat" tab in their clients.

thank you

My company have enabled "Advanced Chat Encryption" for our Zoom messages. This adds a little 'lock' symbol above the message field that says:

"Chat content is Advanced Chat Encrypted. However, this chat's metadata (such as the chat's name and chat members' names) will still be viewable or editable by account owner, account admins, and others designated by the account owner."

This pop-up comes up every single time your mouse cursor passes the icon. This is extremely frustrating as I have multiple monitors set up, with Zoom on my right-most monitor, and my cursor very frequently passes this icon. 

Every time I go to write a message, or move my cursor away from that location, the pop-up message appears. The issue is that it does not dissapear unless you click elsewhere in the Zoom window. 

As per the image attached, you can see that the pop-up covers a large portion of the text in the chat window, which means that if I move my cursor away from Zoom and pass the icon without realising, I have to click back into the window to make it dissapear. 

The pop-up should dissapear when you are no longer hovering, require a click to see it in the first place, or the icon should be moved to a different location such as under the "More Info" button at the top right of the chat window.

I have certain channels set up with message preferences to only alert me for mentions and replies but I seem to get a red message indicator for all messages sent. Is there something else I have to do to only get notifications when I'm mentioned or replied to?

Why isn't there a way to delete zoom chats automatically? in the zoom admin portal i don't see an option to delete them after x days, the retention period option doesn't seem to work at all.

Is there a way to delete zoom chats within zoom accounts without doing this manually? 

We don't want to disable the chat function entirely

I am currently trying to add custom emojis, but Zoom says that I am no longer authorized to edit custom emojis. So I want to go to "Account Settings" under Account Management in ADMIN to be able to enable Team Chat emojis.

However, there is no Account Settings under Account Management when I go to Zoom's website. I am the owner of my account, so I do not know why it is missing.

Going to https://zoom.us/account/setting just shows a 'No Permission. (200)'.

Hi there,

Whenever a reply has been posted in a group chat and initally looked at, the reply dropdown doesnt seem to work to expand the replies to a message. This is across all devices and turning/logging on and off does not fix this.  In the attached picture this means when you click on the blue " 1 Reply" button, a new line to reply appears but not whatever the previous message was. Any solutions?

Every time I chose a person to chat, zoom chat appears to scroll through the previous conversations, and I cannot type in the chat box until it finishes scrolling.

I have updated the software and i reinstalled it and it did not fix the issue.

how fix this