Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!
I promise I have tried to search for the answer to this. I can't find a clear answer. There are a few different kinds of chat in Zoom, and a few different settings that control retention. So to be as specific as I can: On my computer in Zoom I have been chatting with people for years. Private encrypted chat. Not a group chat. Not a channel. Not chat in a meeting. Not private chat in a meeting. Advanced chat encryption is enabled at the account level for all users. In several of these chats I can scroll back approximately 10 months ago. Where is this 10 month retention period defined? Can I change this at the account level? (for all my users) Is this chat history stored only on the device? If so how come I can see it on another device? For example on my smartphone I can see the history of these chats that happened on my computer. thanks
Show less
How do I get rid of the ZoomDiagnostics.app is damaged and can't be opened message - you should move it to the Bin. It won't Move to Bin or Cancel despite multiple tries. Have uninstalled and reinstalled Zoom but it won't go away. Working on a brand new MacBook Air running Sonoma 14.3 Help please !!
Show less
I have updated my zoom app to version 5.7.5 (1020). I hid my zoom channel and I am unable to unhide it. Some of the channels show up when someone is added or someone sends a message in it. I searched for the solution on google and they work with older versions of zoom. Link-How to Hide or Unhide Chat in Zoom - YouTube .I figured out how to bring back the external contacts on my contact list, but not the channel. I even tried to exit and then open the app, it did nothing.
Show less
Evening all I am suddenly having issues adding external contacts/users to my channels. I have been able to do this for years yet suddenly today I am unable to. It states that an invite has been sent to the account yet those account holders have received nothing in their emails or on zoom client. This is a huge part of the way we use Zoom as we are easily able to share resources and docs with the appropriate accounts using the channel. So any help would be greatly appreciated. https://support.zoom.us/hc/en-us/articles/360049320431 On the page above it states that admins can enable disable certain external users privileges yet I cannot find where I can do this.
Show less
