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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Replies in chat are not shown

Oftentimes I cannot open the replies to messages in the regular Zoom Chat. The chat shows me "3 replies" but when I click on it, only my own text box for responding is displayed. One of my colleagues has the same problem. Does anyone know how to solv... Show more

Oftentimes I cannot open the replies to messages in the regular Zoom Chat. The chat shows me "3 replies" but when I click on it, only my own text box for responding is displayed. One of my colleagues has the same problem. Does anyone know how to solve it?


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reply-icon Latest Reply - 

Adding files to chat

Hi,

 

I'm currently on a Zoom and can't add files to the chat. Can you please help me.

 

Thank you

Stephanie Frey

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Descarga de archivos

Descargué unos archivos que se compartieron en el chat de una reunión de zoom a la cual me conecté desde el celular.

 

Cómo puedo saber en qué carpeta de mi celular se guardaron esos archivos?

 

Gracias

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Resolved! Report showing files sent in chat.

I have looked if there is an easy way to identify Team Chats where a file was shared.  Even better to identify files share with an external Team Chat member.

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About the Order

Can you check my account?Here's my e-mail: wws.viktor.kharchenko@gmail****I have a question, do I have the right to buy Zoom Workplace Pro license and additionally the Large Conference Plan for1000 Participants ? Am I eligible?Just I live in Ukraine.... Show more

Can you check my account?

Here's my e-mail: wws.viktor.kharchenko@gmail****


I have a question, do I have the right to buy Zoom Workplace Pro license and additionally the Large Conference Plan for1000 Participants ? Am I eligible?

Just I live in Ukraine...., and for me now it's very big money and I don't want to lose it :(.
That's why I'm asking this question. And I really need to do a conference for about 1000 people, tomorrow(((( 


File - it is a screen of the formed order. 


🙏   I will be very grateful for the answer!


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External Contact Requests Not Sent

Hello,For some reason, contact requests are not making it out to anyone. Status says "Pending" and in chat it lists them all as "You Sent A Contact Request" No one is receiving them in their email. I am logged in with Pro account. Any help/advice wou... Show more

Hello,

For some reason, contact requests are not making it out to anyone.  Status says "Pending" and in chat it lists them all as "You Sent A Contact Request"   No one is receiving them in their email.

 

I am logged in with Pro account.  Any help/advice would be appreciated.

 

JImmy Roberts

 


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How to Alert Entire Org

Hi! I am exploring ways to enhance mass emergency notifications. In addition to using other methods, such as mass text or phone call, the case study here would be to enhance the current capabilities and hit employees via Zoom (chat or call) during re... Show more

Hi! 

 

I am exploring ways to enhance mass emergency notifications. In addition to using other methods, such as mass text or phone call, the case study here would be to enhance the current capabilities and hit employees via Zoom (chat or call) during really big and bad things, like an active shooter scenario or significant internal application or infrastructure outage. Perhaps a way to post a banner to active meetings? This could even be for non-emergency messages, like HR to post messages "hey, reminder to sign up for benefits"

 

Is anyone familiar with a way to send a message to all within the organization, or post a zoom banner/ alert for others to see?  

 

Thanks! 

 

 


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Mobile App notifications not appearing

I have the zoom app running on my samsung s22 plus, android version 14. All of a sudden, with some update perhaps, I am no longer seeing messages on team chat or some calls unless I open the app, then I see i've got unread messages and/or missed call... Show more

I have the zoom app running on my samsung s22 plus, android version 14.  All of a sudden, with some update perhaps, I am no longer seeing messages on team chat or some calls unless I open the app, then I see i've got unread messages and/or missed calls.  This is particularly true when the app hasn't received messages throughout the evening.  After opening the app, i'll get message notifications ,etc. but it seems to time out after a period.  Suggestions?  


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Removing a user from group chat

Recently one of our employees left and their account was removed from Zoom. They no longer appear under User Management. However, they still appeared in Channels and Group Chats. I was able to remove them from the Channels through the Team Chat Manag... Show more

Recently one of our employees left and their account was removed from Zoom. They no longer appear under User Management. However, they still appeared in Channels and Group Chats. I was able to remove them from the Channels through the Team Chat Management -> Channels by adding myself as a channel admin. However, I do not see a similar mechanism for Group Chats.

 

I am a full admin on out Zoom account.

 

Does anyone have any ideas on both why the user was not removed from all of the channels and group chats, and how to remove the user from group chats that they are members of?

 

Thanks,

 

Andy


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